Salesforce Administrator

  • Location: Chicago, IL
  • Department: Sales
  • Type: Full Time
  • Min. Experience: Entry Level

Our Sales team works with more than 17,000 brands around the world. Companies like Adobe, Pivotal Labs, Google, Marvel, and Evernote rely on Sprout to create stronger relationships with their customers through social media.

The Sales Operations & Strategy team’s mission is to set up the infrastructure and conditions for success so that the Sales and Customer Success organizations can achieve their strategy and goals.

To aid in this mission, we are looking for a Junior Salesforce Administrator. We are growing quickly and need additional support as we implement a number of exciting projects into our Salesforce instance. This is an excellent opportunity for any aspiring Salesforce Administrator who is looking to learn and grow within tech.

Responsibilities

  • Configure workflow rules, build formula fields, set-up profiles/roles, update views/layouts, etc.
  • Build dashboards and reports for sales leadership and sales professionals
  • Run continuous audits to ensure all systems are operating as intended
  • Train end-users and create training documentation
  • Assist in process workflow documentation
  • Troubleshoot questions and issues

Desired Skills & Experience

  • Bachelor’s degree in Business Systems, Information Technology, related field OR equivalent experience
  • Minimum one year experience as a Salesforce Administrator
  • Salesforce.com certification (a plus, but not required)
  • Passionate and creative problem-solver
  • Self-starter and aptitude for multitasking competing priorities
  • Demonstrated ability to work with stakeholders and users across the organization with varying levels of Salesforce proficiency

About Sprout Social 
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

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