Manager, SMB Sales

  • Location: Chicago, IL
  • Department: Sales
  • Type: Full Time
  • Min. Experience: Manager/Supervisor

Sprout Social is looking for a seasoned sales manager with experience in building teams that are responsible for driving new revenue.  This person must demonstrate past successes in sales leadership such as achieving quota consistently, hiring and developing sales people, experience with software sales, and seeing the value of strong customer relationships within a sales process.

Sprout Social is used by over 17,000 brands worldwide including Adobe, Pepsi, Google, Hyatt, and Evernote. These businesses rely on Sprout to create stronger relationships with their customers through social media.


  • Lead and manage a team of inside sales executives responsible for the SMB new business segment
  • Manage and forecast sales from a high volume inbound trial and lead sales funnel
  • Consistently achieve monthly sales quota at both team and the rep level
  • Provide strategic guidance to team on how to sell Sprout Social as must-have business tool to prospects
  • Train, mentor, and coach sales reps daily on specific deals, pipeline, sales and product strategy
  • Execute at a high level while being very process oriented to measure success daily

Desired Skills & Experience

  • Minimum 3 years of experience in a sales management role - software sales experience is desirable
  • Consistent track record of exceeding sales and / or retention quotas
  • Willingness and eagerness to travel to strategic opportunities
  • Deep understanding of and ability to develop strong customer relationships
  • Experience in developing and implementing strategic account plans
  • Exceptional organizational and communication skills – both verbal and written
  • Outstanding presentation skills
  • Technical expertise and ability to acquire knowledge of new products
  • Demonstrated understanding and application of effective selling strategies and techniques
  • A passion for customer success and customer happiness
  • Demonstrated ability to deal with change and be a team player

About Sprout Social

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

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